LikeOffice    Excel Consulting

Utility for Excel:

- Compare worksheets
- Database analysis
- Stock to your Excel
- Password recovery
- and many more...
 

 


This page presents how to work with Microsoft Excel 2007 features and its redesigned interface. You may also visit our Excel Question page.

 

   Reference: Locations of Excel 2003 commands in Excel 2007

   Where can I find the Readme or Known issues list?

   Find the content you need in the Help window

   Work with the Help window

   Get targeted help on a program or feature

   Change the appearance of a Help topic

   Print a Help topic

   Get help from Microsoft Support Services

   Find Help on using the Visual Basic Editor

   Why am I getting a message that says to troubleshoot my Internet connection?

   What happened to?

      What and where is the Microsoft Office Button?

      What happened to the File menu?

      What happened to the From Scanner or Camera option for adding pictures to a presentation?

      What happened to the Options command on the Tools menu?

      What happened to the Web toolbar?

      What happened to Detect and Repair?

      What happened to Excel lists?

      What happened to the Office Assistant?

      What happened to the PivotTable and PivotChart Report command?

      What happened to the Type a question for help box?

      What happened to the Drawing toolbar?

      What happened to the Insert Diagram or Organization Chart button on the Drawing toolbar?

   Using Microsoft Office

      Automatically save and recover Office files

      Participate in the Customer Experience Improvement Program

      My recovered file or item does not contain my changes

      Use the Ribbon

      Locate the Product ID for your Office program

      My Office program did not open a recovered file

      Minimize the Ribbon

      What happened to the File menu?

      What happened to the Options command on the Tools menu?

      I can't find the advanced settings I used in earlier versions of Office

      Diagnose and repair crashing Office programs by using Office Diagnostics

      Work with Office safe modes

      Disclaimer: Use of Fictitious Names

      Get the version number for your Office program and information about your computer

      What happened to Detect and Repair?

      Terms of use

    Using Microsoft Office Online

      Register for online services on Office Online

      Get online Help, templates, training, and additional content

      Get the latest online content while working in the 2007 release

      You talk, we listen and respond

      Get featured links from Office Online

      Find online training courses

      Where do I find templates?

    Using Microsoft Windows

      Change the screen resolution

      Change the size of the mouse pointer

      Format a disk

      Minimize a window or document

      Minimize all program windows on the Windows desktop

      Copy an image of a window or screen

      Restore a minimized window

      Show all windows on the Windows desktop

      Show or hide multiple program buttons on the Windows taskbar

      View all hidden file types and file name extensions






Excel > Getting help

Reference: Locations of Excel 2003 commands in Excel 2007

This article introduces the basic elements of the new Microsoft Office Fluent user interface in Microsoft Office Excel 2007. It also provides lists of commands that you may already be familiar with in Microsoft Office Excel 2003, showing you how to accomplish the same results in Office Excel 2007.

Important  This article is designed as a quick reference tool only, and is not intended for training or learning purposes.

In this article

Introducing the new interface

Adding commands to the Quick Access Toolbar

New locations of familiar commands

Introducing the new interface

In Office Excel 2007, the new Office Fluent user interface replaces menus, toolbars, and most of the task panes from earlier versions of Excel with a single mechanism that is simple and discoverable. The Office Fluent user interface is designed to help you be more productive in Excel, more easily find the right features for various tasks, discover new functionality, and be more efficient.

This article is designed for experienced Excel 2003 users  Help desk personnel, IT professionals, and others who are already familiar with the Excel 2003 interface  who want to find familiar commands quickly in Office Excel 2007.

Office Fluent user interface

The primary replacement for menus and toolbars in Office Excel 2007 is the Ribbon, a component of the Office Fluent user interface. Designed for easy browsing, the Ribbon consists of tabs that are organized around specific scenarios or objects. The controls on each tab are further organized into several groups. The Ribbon can host richer content than menus and toolbars can, including buttons, galleries, and dialog box content.

Tabs are designed to be task-oriented.

Groups within each tab break a task into subtasks.

Command buttons in each group carry out a command or display a menu of commands.

Tabs that appear only when you need them

In addition to the standard set of tabs that you see on the Office Fluent Ribbon whenever you start Office Excel 2007, there are two other kinds of tabs, which appear in the interface only when they are useful for the type of task you are currently performing.

Contextual tools   Contextual tools enable you to work with an object that you select on the page, such as a table, picture, or drawing. When you click the object, the pertinent set of contextual tabs appear in an accent color next to the standard tabs.

Select an item in your document.

The name of the applicable contextual tools appears in an accent color, and the contextual tabs appear next to the standard set of tabs.

The contextual tabs provide controls for working with the selected item.

Program tabs   Program tabs replace the standard set of tabs when you switch to certain authoring modes or views, including Print Preview.

Menus, toolbars and other familiar elements

In addition to tabs, groups, and commands, Office Excel 2007 uses other elements that also provide paths for accomplishing your tasks. The following elements are more like the menus and toolbars that you are already familiar with from earlier versions of Excel. The Excel Ribbon mapping workbook directs you to a workbook that contains all of the mapped elements.

Microsoft Office Button    This button is located in the upper-left corner of the Excel window and opens the menu shown here.

Quick Access Toolbar   The Quick Access Toolbar is located by default at the top of the Excel window and provides quick access to tools that you use frequently. You can customize the Quick Access Toolbar by adding commands to it.

Dialog Box Launchers   Dialog Box Launchers are small icons that appear in some groups. Clicking a Dialog Box Launcher opens a related dialog box or task pane, providing more options related to that group.

 Top of Page

Adding commands to the Quick Access Toolbar

As indicated in the tables at the end of this article, some Excel 2003 commands are available in Office Excel 2007 only from the list of all commands in the Excel Options dialog box. To use these commands in Office Excel 2007, you first add them to the Quick Access Toolbar as follows:

  1. Click the Microsoft Office Button , and then click Excel Options.
  2. In the list at the left, click Customization.
  3. In the Choose commands from drop-down list box, click All commands.

  1. In the Customize Quick Access Toolbar box, select either For all documents (default) or a specific document.
  2. Click the command that you want to add, and then click Add.

Repeat for each command that you want to add.

  1. Click the Move Up and Move Down arrow buttons to arrange the commands in the order in which you want them to appear on the Quick Access Toolbar.
  2. Click OK.

 Top of Page

New locations of familiar commands

To find the location of menu and toolbar commands in Excel 2007, open the Excel Ribbon mapping workbook. Instructions on the first tab of the workbook provide tips for customizing, finding, and printing data.

 Top of Page




Excel > Getting help

Where can I find the Readme or Known issues list?

We author readme topics that define the known issues that exist in the various Microsoft Office products. These topics are available on the Microsoft Office Online Web site.

During the product setup process, a file called Readme is stored at C:\Program Files\Common Files\Microsoft Shared\Office12\<####> directory (using default location during Setup). This file contains a link to the specific online topic for you product.

 Note    <####> references the Locale Identification ID or LCID of the language that you have loaded on your machine.

If you want to see all of the available readme or known issue topics on the Microsoft Online Web site, do the following:

  1. Make sure that your computer is connected to the Internet.
  2. In the main window of your Microsoft Office program, open Help.

Keyboard shortcut  To open Help, press F1.

  1. To find the various Known Issues or ReadMe topics that are available, search for readme or known issues.


See Also




Excel > Getting help

Find the content you need in the Help window

The way that you navigate the Help window is much the same way that you navigate the Web in a Web browser, such as Windows Internet Explorer. However, the Help window has additional features that a Web browser lacks. This topic describes how you can use some of these features to get the Help you need to accomplish your tasks.

You can find Help for Microsoft Office programs in more than one place. Help is installed on your computer when you install an Office program, and you can get additional Help content from Microsoft Office Online. You can specify where you want to search for Help, and you can restrict the scope of your search to online or offline or to a specific category within a program.

If Connected to Office Online appears in the lower-right corner of the Help window, you are searching and getting Help from Office Online. If Offline appears in the lower-right corner, you are searching and getting Help from the files stored on your computer.

What do you want to do?

Search Microsoft Office Online

Restrict a search to a specific feature area

Search the Help content on your computer

Switch between online and offline Help

Search for updates, templates, or training

Search Microsoft Office Online

If you are connected to the Internet, you can search for up-to-date Help, templates, training, or additional online content on Microsoft Office Online.

Which 2007 Microsoft Office system program are you using?

Access

Excel

InfoPath

OneNote

Outlook

PowerPoint

Project

Publisher

SharePoint Designer

Visio

Word

Access

  1. Click the Microsoft Office Access Help button .

Keyboard shortcut  To open Help, press F1.

  1. In the Help window, in the Search list , click an option under Content from Office Online.
  2. Type keywords in the search criteria list, and then click Search .

 Top of Page

Excel

  1. Click the Microsoft Office Excel Help button .

Keyboard shortcut  To open Help, press F1.

  1. In the Help window, in the Search list , click an option under Content from Office Online.
  2. Type keywords in the search criteria list, and then click Search .

 Top of Page

InfoPath

  1. On the Help menu, click Microsoft Office InfoPath Help.

Keyboard shortcut  To open Help, press F1.

  1. In the Help window, in the Search list , click an option under Content from Office Online.
  2. Type keywords in the search criteria list, and then click Search .

 Top of Page

OneNote

  1. On the Help menu, click Microsoft Office OneNote Help.

Keyboard shortcut  To open Help, press F1.

  1. In the Help window, in the Search list , click an option under Content from Office Online.
  2. Type keywords in the search criteria list, and then click Search .

 Top of Page

Outlook

  1. On the Help menu, click Microsoft Office Outlook Help.

Keyboard shortcut  To open Help, press F1.

  1. In the Help window, in the Search list , click an option under Content from Office Online.
  2. Type keywords in the search criteria list, and then click Search .

 Top of Page

PowerPoint

  1. Click the Microsoft Office PowerPoint Help button .

Keyboard shortcut  To open Help, press F1.

  1. In the Help window, in the Search list , click an option under Content from Office Online.
  2. Type keywords in the search criteria list, and then click Search .

 Top of Page

Project

  1. On the Help menu, click Microsoft Office Project Help.

Keyboard shortcut  To open Help, press F1.

  1. In the Help window, in the Search list , click an option under Content from Office Online.
  2. Type keywords in the search criteria list, and then click Search .

 Top of Page

Publisher

  1. On the Help menu, click Microsoft Office Publisher Help.

Keyboard shortcut  To open Help, press F1.

  1. In the Help window, in the Search list , click an option under Content from Office Online.
  2. Type keywords in the search criteria list, and then click Search .

 Top of Page

SharePoint Designer

  1. On the Help menu, click Microsoft Office SharePoint Designer Help.

Keyboard shortcut  To open Help, press F1.

  1. In the Help window, in the Search list , click an option under Content from Office Online.
  2. Type keywords in the search criteria list, and then click Search .

 Top of Page

Visio

  1. On the Help menu, click Microsoft Office Visio Help.

Keyboard shortcut  To open Help, press F1.

  1. In the Help window, in the Search list , click an option under Content from Office Online.
  2. Type keywords in the search criteria list, and then click Search .

 Top of Page

Word

  1. Click the Microsoft Office Word Help button .

Keyboard shortcut  To open Help, press F1.

  1. In the Help window, in the Search list , click an option under Content from Office Online.
  2. Type keywords in the search criteria list, and then click Search .

 Top of Page

Restrict a search to a specific feature area

  1. In the Help window, in the Search list , click a feature area to which you want to restrict the search.
  2. Type keywords in the search criteria list, and then click Search .

When you view the results of this search, you see that all of the results are Office Online topics that relate to the feature area you selected.

Tip  If you want to search by using the same keyword or keywords that you already recently used, you can click the arrow next to the Type words to search for list, and then click the search term that you want in the list.

 Top of Page

Search the Help content on your computer

Office Online is a great resource, but sometimes you are not connected to the Internet and need offline Help. When you are offline, you can search your local files and see the search results that Help finds there. When you search offline Help, additional online content is not available.

  1. In the Help window, in the Search list , click an option under Content from this computer.
  2. Type keywords in the search criteria list, and then click Search .

 Top of Page

Switch between online and offline Help

The Connection Status menu in the lower-right corner of the Help window indicates whether you are looking at Help online or offline.

  1. Do one of the following, depending on whether you are currently connected to the Internet or offline:
    • To see Help on Office Online, on the Connection Status menu in the lower-right corner of the Help window, click Show content from Office Online.
    • To see Help on your computer, on the Connection Status menu in the lower-right corner, click Show content only from this computer.

This setting is retained after you close the Help window. The next time you open Help, the offline or connected status is the same as you left it.

  1. Type keywords in the search criteria list, and then click Search .

 Top of Page

Search for updates, templates, or training

To locate updates, templates, or training, you must be connected to the Internet.

  • In the Help window, under More on Office Online, click the option you want.

 Top of Page

Tips

  • A specific search with only 2 to 7 words returns the most accurate results. For example, instead of typing templates, type resume for a pilot.
  • To narrow your search results in Search Results, select a scope in the Search list . For example, to search for templates only, click Templates in the Search scope list.
  • If you see a topic in the search results that is close to what you are looking for, you can click a category link for that result to get a list of related information. For example, in the the category link PowerPoint Home > Saving and printing, click Saving and printing to see a list of articles with information about saving or printing your Microsoft Office PowerPoint presentation.

 Top of Page




Excel > Getting help

Work with the Help window

Show All

The first time you use the Help feature in Microsoft Office programs, the online Help window appears in a default location and size on your screen. You can change the way the Help window is displayed. After that, when you open the Help window, the settings that you made are maintained.

Each program in Microsoft Office has a separate Help window. This means that when you open the Help window from one program, such as Microsoft Office Word, and then go to another program, such as Microsoft Office Outlook, and open Help, you see two separate Help windows. Microsoft Office maintains unique settings for each of these Help windows. For example, the Help window for Word maintains a different position, size, and Keep On Top state than the Help window for Outlook.

 Note    Only one setting, the Connection Status button state, is global. This means that no matter which Help window you are working in, changes to this setting affect that Help window and all the other Help windows.

What do you want to do?

Resize or reposition the Help window

Keep the Help window on top

Resize or reposition the Help window

  1. In the main window of your Microsoft Office program, open Help.

Keyboard shortcut  To open Help, press F1.

Open Help (using the mouse)

    • Click the Microsoft Office Access Help button, Microsoft Office Excel Help button, Microsoft Office PowerPoint Help button, or Microsoft Office Word Help button .
    • On the Help menu, click Microsoft Office InfoPath Help, Microsoft Office OneNote Help, Microsoft Office Outlook Help, Microsoft Office Project Help, Microsoft Office Publisher Help, Microsoft Office SharePoint Designer Help, Microsoft Office Visio Help, or Microsoft Office Clip Organizer Help.
  1. To resize the Help window, move the pointer over a corner of the Help window until you see the double-headed arrow, and then drag the corner until the window is the size that you want it to be.
  2. To move the Help window, move the pointer to the title bar, and drag the window where you want it.

 Top of Page

Keep the Help window on top

The default setting for the Help window is to stay on top of other Microsoft Office program windows. If the setting has been changed so that the window is not on top, or if you don't want it on top, you can adjust the setting to what you want. The Keep on top button on the Help window toolbar is a toggle key that you click to keep Help on top and click again to move a program window on top of the Help window. If the window is currently set to stay on top of other windows in your Microsoft Office program, the Keep On Top button looks like a push pin viewed from the top: . If the window is set to say on top of other windows, the ScreenTip (ScreenTip: A short description that appears when the user holds the mouse pointer over an object, such as a button or hyperlink.) text changes to Not on Top, and the button looks like a push pin viewed from the side: .

  1. In the main window of your Microsoft Office program, open Help.

Keyboard shortcut  To open Help, press F1.

Open Help (using the mouse)

    • Click the Microsoft Office Access Help button, Microsoft Office Excel Help button, Microsoft Office PowerPoint Help button, or Microsoft Office Word Help button .
    • On the Help menu, click Microsoft Office InfoPath Help, Microsoft Office OneNote Help, Microsoft Office Outlook Help, Microsoft Office Project Help, Microsoft Office Publisher Help, Microsoft Office SharePoint Designer Help, or Microsoft Office Visio Help.
  1. On the Help window toolbar, click the Keep On Top button.

 Note    The Keep On Top setting keeps the Help window on top of only Microsoft Office programs. It has no effect on other applications that are not part of Microsoft Office. For example, if you open Microsoft Notepad and move the window over the Help window, the Help window does not stay on top.

 Top of Page


See Also




Excel > Getting help

Get targeted help on a program or feature

What do you want to do?

View the Help home page for an Office program or tool

Get help on a command in Access, Excel, Outlook, PowerPoint, or Word

Get help on a dialog box

Get developer help

View the Help home page for an Office program or tool

Each program in Microsoft Office has its own Help home page. This page can be a good place to get an overview of a program. On the Help home page, you can browse to other topics or search for topics by typing your question in the Type words to search for box.

To open the Help home page, do one of the following in the main window of one of these 2007 Microsoft Office system programs:

Which 2007 Microsoft Office system program are you using?

Access

Clip Organizer

Excel

InfoPath

OneNote

Outlook

PowerPoint

Project

Publisher

SharePoint Designer

Visio

Word

Access

  • Click the Microsoft Office Access Help button .

Keyboard shortcut  To open Help, press F1.

 Note    The home page that is displayed depends on the setting in the Search list . For more information, see Get online Help, templates, training, and additional content.

 Top of Page

Clip Organizer

  • On the Help menu, click Microsoft Office Clip Organizer Help.

Keyboard shortcut  To open Help, press F1.

 Note    The home page that is displayed depends on the setting in the Search list . For more information, see Get online Help, templates, training, and additional content.

 Top of Page

Excel

  • Click the Microsoft Office Excel Help button .

Keyboard shortcut  To open Help, press F1.

 Note    The home page that is displayed depends on the setting in the Search list . For more information, see Get online Help, templates, training, and additional content.

 Top of Page

InfoPath

  • On the Help menu, click Microsoft Office InfoPath Help.

Keyboard shortcut  To open Help, press F1.

 Note    The home page that is displayed depends on the setting in the Search list . For more information, see Get online Help, templates, training, and additional content.

 Top of Page

OneNote

  • On the Help menu, click Microsoft Office OneNote Help.

Keyboard shortcut  To open Help, press F1.

 Note    The home page that is displayed depends on the setting in the Search list . For more information, see Get online Help, templates, training, and additional content.

 Top of Page

Outlook

  • On the Help menu, click Microsoft Office Outlook Help.

Keyboard shortcut  To open Help, press F1.

 Note    The home page that is displayed depends on the setting in the Search list . For more information, see Get online Help, templates, training, and additional content.

 Top of Page

PowerPoint

  • Click the Microsoft Office PowerPoint Help button .

Keyboard shortcut  To open Help, press F1.

 Note    The home page that is displayed depends on the setting in the Search list . For more information, see Get online Help, templates, training, and additional content.

 Top of Page

Project

  • On the Help menu, click Microsoft Office Project Help.

Keyboard shortcut  To open Help, press F1.

 Note    The home page that is displayed depends on the setting in the Search list . For more information, see Get online Help, templates, training, and additional content.

 Top of Page

Publisher

  • On the Help menu, click Microsoft Office Publisher Help.

Keyboard shortcut  To open Help, press F1.

 Note    The home page that is displayed depends on the setting in the Search list . For more information, see Get online Help, templates, training, and additional content.

 Top of Page

SharePoint Designer

  • On the Help menu, click Microsoft Office SharePoint Designer Help.

Keyboard shortcut  To open Help, press F1.

 Note    The home page that is displayed depends on the setting in the Search list . For more information, see Get online Help, templates, training, and additional content.

 Top of Page

Visio

  • On the Help menu, click Microsoft Office Visio Help.

Keyboard shortcut  To open Help, press F1.

 Note    The home page that is displayed depends on the setting in the Search list . For more information, see Get online Help, templates, training, and additional content.

 Top of Page

Word

  • Click the Microsoft Office Word Help button .

Keyboard shortcut  To open Help, press F1.

 Note    The home page that is displayed depends on the setting in the Search list . For more information, see Get online Help, templates, training, and additional content.

 Top of Page

Get help on a command in Access, Excel, Outlook, PowerPoint, or Word

All commands that are available in these programs are available on the Ribbon, which is part of the Microsoft Office Fluent user interface. When you rest the pointer on a command on the Ribbon, a ScreenTip is displayed to give you information about what that command does. If you see the message Press F1 for more help, continue to rest the pointer on the command and press F1 to get more information about using that command.

 Note    In Microsoft Office Outlook, the Office Fluent Ribbon is displayed only in the window of an open item, such as an e-mail message or appointment.

 Top of Page

Get help on a dialog box

When a Microsoft Office program displays a dialog box, sometimes it is not clear how to use the options to accomplish a task. To get help while you work in a dialog box, do the following:

  1. Click Help , which is located in the title bar of the dialog box that you are using.

Keyboard shortcut  To open Help, press F1.

  1. If there is a Help topic available for the dialog box, the topic is displayed. Otherwise, the Help home page is displayed.

 Top of Page

Get developer help

In some Microsoft Office programs, you can use Help to get conceptual and reference information about how to develop Visual Basic for Applications (VBA) procedures that extend the capabilities of Microsoft Office to meet business needs. To get developer help, do the following:

  1. In the Microsoft Office program that contains the object model that you want to use, press F1.
  2. In the Search list , do one of the following:
    • To get the most up-to-date content, under Content from Office Online, click Developer Reference.
    • To get content from your computer, under Content from this computer, click Developer Reference.




Excel > Getting help

Change the appearance of a Help topic

Show All

 Note    If you change the font, background color, or text size of the Help topics in the Help window, the change also affects the font and background color when you view a Web page in Windows Internet Explorer.

What do you want to do?

Change the size of text in the Help window

Change the color, background color, or font of text in the Help window

Change the size of text in the Help window

  1. In the main window of your Microsoft Office program, open Help.

Keyboard shortcut  To open Help, press F1.

Open Help (using the mouse)

    • Click the Microsoft Office Access Help button, Microsoft Office Excel Help button, Microsoft Office PowerPoint Help button, or Microsoft Office Word Help button .
    • On the Help menu, click Microsoft Office InfoPath Help, Microsoft Office OneNote Help, Microsoft Office Outlook Help, Microsoft Office Project Help, Microsoft Office Publisher Help, Microsoft Office SharePoint Designer Help, or Microsoft Office Visio Help.
  1. Click Font size , and then click a text size.

 Top of Page

Change the color, background color, or font of text in the Help window

  1. In Control Panel in Microsoft Windows XP, in Category view, click Network and Internet Connections, and then click Internet Options.
  2. On the General tab, click Accessibility, and then under Formatting, select the Ignore colors specified on Web pages check box.
  3. Click OK.
  4. In the Internet Properties dialog box, do one or both of the following:

Change the color of the background or text in the Help window

    • On the General tab, click Colors, and then select the options you want.

Change the font in the Help window

    • On the General tab, click Fonts, and then select the options you want.

 Top of Page




Excel > Getting help

Print a Help topic

Show All

To print a topic in the Help window:

  1. In the main window of your Microsoft Office program, open Help.

Keyboard shortcut  To open Help, press F1.

Open Help (using the mouse)

    • Click the Microsoft Office Access Help button, Microsoft Office Excel Help button, Microsoft Office PowerPoint Help button, or Microsoft Office Word Help button .
    • On the Help menu, click Microsoft Office InfoPath Help, Microsoft Office OneNote Help, Microsoft Office Outlook Help, Microsoft Office Project Help, Microsoft Office Publisher Help, Microsoft Office SharePoint Designer Help, or Microsoft Office Visio Help.
  1. Find and display the Help topic that you want.
  2. In the Help window, click Print .

Keyboard shortcut  To open the Print dialog box, press CTRL+P.

  1. Select the printing options that you want, and then click Print.




Excel > Getting help

Get help from Microsoft Support Services

Get personalized answers from Microsoft support professionals. Support options include phone, chat, or e-mail assistance. You can go directly to the Microsoft Office Help and Support Web page or do the following in these Microsoft Office programs.

When connected to the Internet (online)

Which 2007 Microsoft Office system program are you using?

Access

Excel

InfoPath

OneNote

Outlook

PowerPoint

Project

Publisher

SharePoint Designer

Visio

Word

Access

  1. Click the Microsoft Office Button , and then click Access Options.
  2. Click Resources, and then click Contact Us.
  3. Under Professional Support, click Support for Microsoft Office products.

 Top of Page

Excel

  1. Click the Microsoft Office Button , and then click Excel Options.
  2. Click Resources, and then click Contact Us.
  3. Under Professional Support, click Support for Microsoft Office products.

 Top of Page

InfoPath

  1. On the Help menu, click Contact Us.
  2. Under Professional Support, click Support for Microsoft Office products.

 Top of Page

OneNote

  1. On the Help menu, click Contact Us.
  2. Under Professional Support, click Support for Microsoft Office products.

 Top of Page

Outlook

  1. On the Help menu, click Contact Us.
  2. Under Professional Support, click Support for Microsoft Office products.

 Top of Page

PowerPoint

  1. Click the Microsoft Office Button , and then click PowerPoint Options.
  2. Click Resources, and then click Contact Us.
  3. Under Professional Support, click Support for Microsoft Office products.

 Top of Page

Project

  1. On the Help menu, click Contact Us.
  2. Under Professional Support, click Support for Microsoft Office products.

 Top of Page

Publisher

  1. On the Help menu, click Contact Us.
  2. Under Professional Support, click Support for Microsoft Office products.

 Top of Page

SharePoint Designer

  1. On the Help menu, click Contact Us.
  2. Under Professional Support, click Support for Microsoft Office products.

 Top of Page

Visio

  1. On the Help menu, click Contact Us.
  2. Under Professional Support, click Support for Microsoft Office products.

 Top of Page

Word

  1. Click the Microsoft Office Button , and then click Word Options.
  2. Click Resources, and then click Contact Us.
  3. Under Professional Support, click Support for Microsoft Office products.

When not connected to the Internet (offline)

Which 2007 Microsoft Office system program are you using?

Access

Excel

InfoPath

OneNote

Outlook

PowerPoint

Project

Publisher

SharePoint Designer

Visio

Word

 Top of Page

Access

  1. Click the Microsoft Office Button , and then click Access Options.
  2. Click Resources, and then under About Microsoft Office Access 2007, click About.
  3. Click Tech Support.

 Top of Page

Excel

  1. Click the Microsoft Office Button , and then click Excel Options.
  2. Click Resources, and then under About Microsoft Office Excel 2007, click About.
  3. Click Tech Support.

 Top of Page

InfoPath

  1. On the Help menu, click About Microsoft Office InfoPath.
  2. Click Tech Support.

 Top of Page

OneNote

  1. On the Help menu, click About Microsoft Office OneNote.
  2. Click Tech Support.

 Top of Page

Outlook

  1. On the Help menu, click About Microsoft Office Outlook.
  2. Click Tech Support.

 Top of Page

PowerPoint

  1. Click the Microsoft Office Button , and then click PowerPoint Options.
  2. Click Resources, and then under About Microsoft Office PowerPoint 2007, click About.
  3. Click Tech Support.

 Top of Page

Project

  1. On the Help menu, click About Microsoft Office Project.
  2. Click Tech Support.

 Top of Page

Publisher

  1. On the Help menu, click About Microsoft Office Publisher.
  2. Click Tech Support.

 Top of Page

SharePoint Designer

  1. On the Help menu, click About Microsoft Office SharePoint Designer.
  2. Click Tech Support.

 Top of Page

Visio

  1. On the Help menu, click About Microsoft Office Visio.
  2. Click Tech Support.

 Top of Page

Word

  1. Click the Microsoft Office Button , and then click Word Options.
  2. Click Resources, and then under About Microsoft Office Word 2007, click About.
  3. Click Tech Support.

 Top of Page




Excel > Automation and programmability

Find Help on using the Visual Basic Editor

Show All

Which 2007 Microsoft Office system program are you using?

Access

Excel

Outlook

PowerPoint

Visio

Word

Access

  1. On the Database Tools tab, in the Macro group, click Visual Basic.
  2. In the Visual Basic Editor, on the Help menu, click Microsoft Visual Basic Help.
  3. In the Help window, click Access VBA Reference.
  4. In the Type words to search for box, type the method, property, function, statement, or object for which you want help, or type a query.

 Top of Page

Excel

  1. On the Developer tab, click Visual Basic.

I don't see the Developer tab

    1. Click the Microsoft Office Button , and then click Excel Options.
    2. Click Popular, and then select the Show Developer tab in the Ribbon check box.

 Note    The Ribbon is part of the Microsoft Office Fluent user interface

  1. On the Help menu, click Microsoft Visual Basic Help.
  2. In the Type words to search for box, type the method, property, function, statement, or object for which you want help, or type a query.

 Top of Page

Outlook

  1. On the Developer tab, click Visual Basic.

I don't see the Developer tab

    1. On the Tools menu, click Options.
    2. On the Other tab, click Advanced Options, and then select the Show Developer tab in the Ribbon check box.
  1. On the Help menu, click Microsoft Visual Basic Help.
  2. In the Type words to search for box, type the method, property, function, statement, or object for which you want help, or type a query.

 Top of Page

PowerPoint

  1. On the Developer tab, click Visual Basic.

I don't see the Developer tab

    1. Click the Microsoft Office Button , and then click PowerPoint Options.
    2. Click Popular, and then select the Show Developer tab in the Ribbon check box.

 Note    The Ribbon is part of the Microsoft Office Fluent user interface

  1. On the Help menu, click Microsoft Visual Basic Help.
  2. In the Type words to search for box, type the method, property, function, statement, or object for which you want help, or type a query.

 Top of Page

Visio

  1. On the Help menu, click Developer Reference.

How do I run in developer mode?

    1. On the Tools menu, click Options.
    2. On the Advanced tab, under Advanced Options, select the Run in developer mode check box.
  1. In the Help window, click Visual Basic for Applications Language Reference.
  2. In the Type words to search for box, type the method, property, function, statement, or object for which you want help, or type a query.

 Top of Page

Word

  1. On the Developer tab, click Visual Basic.

I don't see the Developer tab

    1. Click the Microsoft Office Button , and then click Word Options.
    2. Click Popular, and then select the Show Developer tab in the Ribbon check box.

 Note    The Ribbon is part of the Microsoft Office Fluent user interface

  1. On the Help menu, click Microsoft Visual Basic Help.
  2. In the Type words to search for box, type the method, property, function, statement, or object for which you want help, or type a query.

 Top of Page


See Also




Excel > Getting help

Why am I getting a message that says to troubleshoot my Internet connection?

Show All

Symptoms

When you click a category under Microsoft Office Online, you might see a message with two hyperlinks: one to try again and the other to troubleshoot your Internet connection.

Cause

If you click the try again link and still can't connect to the Internet, it might be because of one of the following reasons:

  • Your network connection is down.
  • Your Internet connection is down.
  • The Microsoft Office Online Web site is unreachable.

Resolution

For the first two possible causes, you can check your cable connections, fix any connection problems, or contact your system administrator.

For the third possible cause, if you click the try again link and it still does not work, you should search the offline Help until the Microsoft Office Online Web site is available again.

Search offline Help

  1. In the main window of your Microsoft Office program, open Help.

Keyboard shortcut  To open Help, press F1.

Open Help (using the mouse)

    • Click the Microsoft Office Access Help button, Microsoft Office Excel Help button, Microsoft Office PowerPoint Help button, or Microsoft Office Word Help button .
    • On the Help menu, click Microsoft Office InfoPath Help, Microsoft Office OneNote Help, Microsoft Office Outlook Help, Microsoft Office Project Help, Microsoft Office Publisher Help, Microsoft Office SharePoint Designer Help, Microsoft Office Visio Help or, Microsoft Office Clip Organizer Help.
  1. On the Connection Status menu, which is located at the bottom-right corner of the Help window, click either Show content from Office Online or Show content only from this computer.




Excel > Getting help > What happened to?

What and where is the Microsoft Office Button?

The user interface has been significantly redesigned in the following 2007 Microsoft Office system programs: Word, Excel, PowerPoint, Access, and Outlook (in the composing and reading windows). The Microsoft Office Button replaces the File menu and is located in the upper-left corner of these Microsoft Office programs.

When you click the Microsoft Office Button , you see the same basic commands available in earlier releases of Microsoft Office to open, save, and print your file.

However, in the 2007 Office release, more commands are now available, such as Finish and Publish. For example, in Word, Excel, and PowerPoint by pointing to Finish, and then clicking Inspect Document, you can check a file for hidden metadata or personal information.

In Microsoft Office Outlook 2007 when you read or create a message, task, contact, or calendar item, you see the new Microsoft Office Button .


See Also




Excel > Getting help > What happened to?

What happened to the File menu?

The user interface has been significantly redesigned in the following 2007 Microsoft Office system programs: Word, Excel, PowerPoint, Access, and Outlook (in the composing and reading windows). The File menu has been replaced with the Microsoft Office Button .

Important  No option is currently available to switch the user interface back to the File menu, toolbars, and commands as they appeared in earlier versions of these Microsoft Office programs.

When you click the Microsoft Office Button , you see the same basic commands available in earlier releases of Microsoft Office to open, save, and print your file. Some commands, such as Import, have been moved to the Ribbon, part of the Microsoft Office Fluent interface.

However, in the 2007 Office release, more commands are now available, such as Prepare and Publish. For example, in Word, Excel, and PowerPoint by pointing to Prepare, and then clicking Inspect Document, you can check a file for hidden metadata or personal information.

You can also click the Options button for the Office program you are working in to find the program settings that control things such as your preferences to correct spelling or save a file.

For example, in Word, you would click the the Microsoft Office Button , and then click the Word Options button.

In Excel, you would click the the Microsoft Office Button , and then click the Excel Options button, and so forth.

In Microsoft Office Outlook 2007 when you read or create a message, task, contact, or calendar item, you see the new Microsoft Office Button .


See Also




Excel > Getting help > What happened to?

What happened to the From Scanner or Camera option for adding pictures to a presentation?

The From Scanner or Camera option for adding pictures to a presentation, photo album, or workbook is not available in Microsoft Office PowerPoint 2007 or Microsoft Office Excel 2007. Instead, you can add pictures from your camera or scanner by downloading the pictures to your computer first, and then copying them from your computer into PowerPoint or Excel.

 Note    For more information about how to copy a picture file from your camera or scanner to your computer, see the documentation included with the camera or scanner.

After you download a picture to your computer, do the following:

  • On the Insert tab, in the Illustrations group, click Picture, locate the picture that you want to add to your presentation, photo album, or workbook, and then click Insert.




Excel > Getting help > What happened to?

What happened to the Options command on the Tools menu?

Tags  button; edit; menu; options; paste options; print options; save as; table tools

What are tags?

In earlier versions of Microsoft Office, you could set your preferences for specific view, display, and editing settings in the Options dialog box (Tools menu, Options command). As part of the Microsoft Office Fluent user interface in the following 2007 Microsoft Office system programs: Word, Excel, PowerPoint, and Access, the Options command on the Tools menu has been moved so that it is under Word Options, Excel Options, PowerPoint Options, or Access Options after you click the Microsoft Office Button .

To find the program settings that control things such as your preferences to correct spelling or save a file, click Word Options, Excel Options, PowerPoint Options, or Access Options after you click the Microsoft Office Button .


See Also




Excel > Getting help > What happened to?

What happened to the Web toolbar?

Show All

The Web toolbar is not available in Microsoft Office PowerPoint 2007, Microsoft Office Word 2007, or Microsoft Office Excel 2007. However, in these 2007 Microsoft Office system products, you can still access and use a few of the commands that existed on the Web toolbar.

The Address box is now called the Location box, and it displays Uniform Resource Locators (URL) (Uniform Resource Locator (URL): An address that specifies a protocol (such as HTTP or FTP) and a location of an object, document, World Wide Web page, or other destination on the Internet or an intranet. For example: http://www.example.com/.) or other paths, allowing you to copy links and share them with others. Although the Location box is available on the Document Properties panel on the Ribbon, which is a part of the Microsoft Office Fluent user interface, if you use it often enough, you might want to add it to the Quick Access Toolbar.

Other commands that were on the Web toolbar that you can still use in the 2007 Office release are the Back and Forward buttons, which you can add to the Quick Access Toolbar as well.

Access and use the Location box in the Document Properties panel on the Ribbon

To access the Location box in the Document Properties panel on the Ribbon, do the following:

  • Click the Microsoft Office Button , click Prepare, and then click Properties.

You can find the Location box in the Document Properties panel

 Note    If you have not saved your file, the Location box shows Not saved. You must save your file before you will see a path in the Location box.

Add the Location box and the Back and Forward buttons to the Quick Access Toolbar

If you use the Location box often enough, you might want to add it to the Quick Access Toolbar.

  1. Click the Microsoft Office Button , click Program Name Options, and then click Customize.
  2. In the Choose commands from list, select All Commands, and then do one or more of the following:
    • To add the Back button to the Quick Access Toolbar, click Back, and then click Add.
    • To add the Forward button to the Quick Access Toolbar, click Forward, and then click Add.
    • To add the Location box to the Quick Access Toolbar, click Document Location, and then click Add.




Excel > Getting help > What happened to?

What happened to Detect and Repair?

The Detect and Repair feature that was included with Microsoft Office 2003 has been replaced in the 2007 Microsoft Office system with Microsoft Office Diagnostics. This new tool provides more comprehensive testing and repair capabilities.

Run Microsoft Office Diagnostics

Which 2007 Microsoft Office system program are you using?

Access

Excel

InfoPath

OneNote

Outlook

PowerPoint

Project

Publisher

SharePoint Designer

Visio

Word

Access

  1. Click the Microsoft Office Button , and then click Access Options.
  2. Click Resources.
  3. Click Diagnose, click Continue, and then click Start Diagnostics.

 Top of Page

Excel

  1. Click the Microsoft Office Button , and then click Excel Options.
  2. Click Resources.
  3. Click Diagnose, click Continue, and then click Start Diagnostics.

 Top of Page

InfoPath

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

OneNote

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

Outlook

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

PowerPoint

  1. Click the Microsoft Office Button , and then click PowerPoint Options.
  2. Click Resources.
  3. Click Diagnose, click Continue, and then click Start Diagnostics.

 Top of Page

Project

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

Publisher

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

SharePoint Designer

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

Visio

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

Word

  1. Click the Microsoft Office Button , and then click Word Options.
  2. Click Resources.
  3. Click Diagnose, click Continue, and then click Start Diagnostics.

 Top of Page

How do I run Office Diagnostics if I can't run an Office program?

If necessary, you can run Office Diagnostics from the Start menu.

  • In Microsoft Windows, click Start, point to All Programs, point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Diagnostics.

 Top of Page


See Also




Excel > Worksheet and Excel table basics > Using Excel tables

What happened to Excel lists?

Symptoms

You cannot find the Excel List feature on the Ribbon, which is a component of the Microsoft Office Fluent user interface.

Cause

The Excel List feature still exists, but it has been renamed. Excel lists are now called Excel tables.

Resolution

To create an Excel table (previously known as an Excel list), select the range that you want to turn into a table, and then do one of the following:

  • On the Insert tab, in the Tables group, click Table.

Keyboard shortcut  In addition to CTRL+L, you can now press CTRL+T to create a table.

  • On the Home tab, in the Styles group, click Format as Table, and then select the format that you want to use.

Tip  This displays the Table Tools, adding a Design tab that provides access to additional table features, such as table options and styles.

For more information on how to create a table, see Create or delete an Excel table.


See Also




Excel > Getting help > What happened to?

What happened to the Office Assistant?

The online Help feature in the 2007 Microsoft Office system has been completely redesigned, and the new design does not include the Microsoft Office Assistant. Find links to more information about how to quickly get the help you need in the See Also section.


See Also




Excel > PivotTable reports and PivotChart reports > Basics

What happened to the PivotTable and PivotChart Report command?

In earlier versions of Microsoft Office Excel, the PivotTable and PivotChart Report command was located on the Data menu and it started the PivotTable and PivotChart Wizard. In Microsoft Office Excel 2007, the PivotTable and PivotChart Report command has been separated into the following two commands:

  • The PivotTable command, which displays the Create PivotTable dialog box.
  • The PivotChart command, which displays the Create PivotTable with PivotChart dialog box.

Both commands are available from the PivotTable in-group command in the Tables group on the Insert tab. Both dialog boxes have similar user interfaces, and are much simpler to use than the wizard in the earlier version. The difference is that the Create PivotTable dialog box only creates a PivotTable report, and the Create PivotTable with PivotChart dialog box creates a PivotChart report with an associated PivotTable report.


See Also




Excel > Getting help > What happened to?

What happened to the Type a question for help box?

As part of the user interface redesign in the 2007 Microsoft Office system programs, the Type a question for help box was moved to the Help window for each Office program and renamed Type words to search for. You can get to Help by clicking the Help button.




Excel > Getting help > What happened to?

What happened to the Drawing toolbar?

Show All

The Drawing toolbar is not available in most 2007 Microsoft Office system programs.

The Ribbon, which is a part of the Microsoft Office Fluent user interface, replaces the Drawing toolbar and other toolbars and menus in some 2007 Office release programs.

The Ribbon is designed to help you quickly find the commands that you need to complete a task. Commands are organized in logical groups under tabs, such as the Clipboard group on the Home tab. Each tab relates to a type of activity, such as writing or designing a page. To reduce clutter, some tabs appear only when needed. For example, the Drawing Tools tab appears only when you select a shape, line, or other drawing object (drawing object: Any graphic you draw or insert, which can be changed and enhanced. Drawing objects include Shapes, curves, lines, and WordArt.). To learn more about the Ribbon, see Use the Ribbon.

 Note    If you do not see the Drawing Tools tab, make sure that you selected a shape, line, or drawing object.

In 2007 Office release programs, to perform tasks that you used to perform from the Drawing toolbar (such as inserting a shape, drawing a line, and adding a picture, clip art (clip art: A single piece of ready-made art, often appearing as a bitmap or a combination of drawn shapes.), SmartArt graphic, or WordArt (WordArt: Text objects you create with ready-made effects to which you can apply additional formatting options.)), you click an option in the Illustrations group, or Text group, on the Insert tab.

The Illustrations group as it appears in Microsoft Office PowerPoint 2007 and Microsoft Office Word 2007

The Text group as it appears in Office PowerPoint 2007

After you insert a shape, line, picture, clip art, SmartArt graphic, or WordArt, additional tabs appear that contain formatting and effects previously found on the Drawing toolbar, and additional new features like Quick Styles (Quick Styles: Collections of formatting options that make formatting your documents and objects easier.).

 Note    If you do not see these tabs, make sure that you selected a shape, line, picture, clip art, SmartArt graphic, or WordArt.

 Top of Page


See Also




Excel > Getting help > What happened to?

What happened to the Insert Diagram or Organization Chart button on the Drawing toolbar?

Show All

The Insert Diagram or Organization Chart button on the Drawing toolbar is not available in most 2007 Microsoft Office system programs.

In some 2007 Office release programs, the Ribbon, which is a part of the Microsoft Office Fluent user interface replaces the Drawing toolbar and other toolbars and menus.

The Ribbon is designed to help you quickly find the commands that you need to complete a task. Commands are organized in logical groups under tabs, such as the Clipboard group on the Home tab. Each tab relates to a type of activity, such as writing or designing a page. To reduce clutter, some tabs appear only when needed. For example, the Drawing Tools tab appears only when you add or select a shape, line, or other drawing object. To learn more about the Ribbon, see Use the Ribbon.

To create a diagram or organization chart by using 2007 Office release programs, insert a SmartArt graphic. A SmartArt graphic is a visual representation of your information that you can quickly and easily create by choosing from many different layouts, to effectively communicate your message. To add a SmartArt graphic, on the Insert tab, in the Illustrations group, click SmartArt.

The Illustrations group as it appears in Microsoft Office PowerPoint 2007 and Microsoft Office Word 2007

After you insert a SmartArt graphic, additional tabs appear under SmartArt Tools that contain formatting and effects previously found on the Drawing toolbar, and additional new features like Quick Styles (Quick Styles: Collections of formatting options that make formatting your documents and objects easier.).

For more information about creating an organization chart, see Create an organization chart.

Tip  Because presentations often contain slides with bulleted lists, you can quickly convert slide text to a SmartArt graphic in Office PowerPoint 2007. To convert slide text to a SmartArt graphic, on the Home tab, in the Paragraph group, click Convert to SmartArt graphic . This button is available only when you have text selected.

 Top of Page


See Also




Excel > Getting help > Using Microsoft Office

Automatically save and recover Office files

Sometimes a Microsoft Office program closes before you can save changes to a file you are working on. Some possible causes include:

  • A power outage occurs.
  • Your system is made unstable by another program.
  • Something goes wrong with the Microsoft Office program itself.

Although you can't always prevent problems such as these from happening, you can take steps to protect your work when an Office program closes abnormally.

What do you want to do?

Learn how AutoRecover and AutoSave work

Enable and adjust AutoRecover and AutoSave

Save early and save often

Learn how AutoRecover and AutoSave work

The AutoRecover option (in these Microsoft Office programs: Word, Excel, PowerPoint, Publisher, and Visio) and AutoSave option (in Microsoft Office Outlook) can help you avoid losing work in two ways:

  • Your data is automatically saved   If you enable AutoRecover or AutoSave, your file (such as a Microsoft Office Word document) or item (such as an Outlook e-mail message) is automatically saved as often as you want. Therefore, if you have been working for a long time but forget to save a file or if your power goes out, the file you have been working on contains all or at least some of the work you have done since you last saved it.
  • Your program state is automatically saved   In Microsoft Office Excel, Microsoft Office Outlook, Microsoft Office PowerPoint, and Microsoft Office Word, there is an additional benefit to enabling AutoRecover or AutoSave. In these programs, if you enable this option, some aspects of the state of the program are recovered when the program is restarted after it closed abnormally.

For example, you are working on several Excel workbooks at the same time. Each file is open in a different window, with specific data visible in each window. In one of the workbooks, a cell is selected to help you keep track of which rows you already reviewed, and then Excel crashes. When you restart Excel, it opens the workbooks again and restores the windows to the way they were before Excel crashed.

Although not every aspect of your program's state can be recovered, in many cases, the Recovery feature can help you recover more quickly.

 Top of Page

Enable and adjust AutoRecover and AutoSave

Which 2007 Microsoft Office system program are you using?

Excel

Outlook

PowerPoint

Publisher

Visio

Word

Excel

  1. Click the Microsoft Office Button , and then click Excel Options.
  2. Click Save.
  3. Select the Save AutoRecover information every x minutes check box.
  4. In the minutes list, specify how often you want the program to save your data and the program state.

Tip  The amount of new information that the recovered file contains depends on how frequently a Microsoft Office program saves the recovery file. For example, if the recovery file is saved only every 15 minutes, your recovered file won't contain your last 14 minutes of work before the power failure or other problem occurred.

  1. Optionally, you can change the location (specified in the AutoRecover file location box) where the program automatically saves a version of files you work on.

 Top of Page

Outlook

  1. On the Tools menu, click Options.
  2. On the Preferences tab, click E-mail Options, and then click Advanced E-mail Options.
  3. Select the AutoSave items every: x minutes check box.
  4. In the minutes list, specify how often you want the program to save your data and the program state.

Tip  The amount of new information that the recovered item contains depends on how frequently a Microsoft Office program saves the recovery item. For example, if the recovery item is saved only every 15 minutes, your recovered item won't contain your last 14 minutes of work before the power failure or other problem occurred.

  1. Optionally, on the AutoSave items in menu, select the folder where you want Outlook to automatically save items.

 Top of Page

PowerPoint

  1. Click the Microsoft Office Button , and then click PowerPoint Options.
  2. Click Save.
  3. Select the Save AutoRecover information every x minutes check box.
  4. In the minutes list, specify how often you want the program to save your data and the program state.

Tip  The amount of new information that the recovered file contains depends on how frequently a Microsoft Office program saves the recovery file. For example, if the recovery file is saved only every 15 minutes, your recovered file won't contain your last 14 minutes of work before the power failure or other problem occurred.

 Top of Page

Publisher

  1. On the Tools menu, click Options, and then click the Save tab.
  2. Select the Save AutoRecover information every x minutes check box.
  3. In the minutes list, specify how often you want the program to save your data.

Tip  The amount of new information that the recovered file contains depends on how frequently a Microsoft Office program saves the recovery file. For example, if the recovery file is saved only every 15 minutes, your recovered file won't contain your last 14 minutes of work before the power failure or other problem occurred.

 Top of Page

Visio

  1. On the Tools menu, click Options, and then click the Save/Open tab.
  2. Select the Save AutoRecover information every x minutes check box.
  3. In the minutes list, specify how often you want the program to save your data.

Tip  The amount of new information that the recovered file contains depends on how frequently a Microsoft Office program saves the recovery file. For example, if the recovery file is saved only every 15 minutes, your recovered file won't contain your last 14 minutes of work before the power failure or other problem occurred.

 Top of Page

Word

  1. Click the Microsoft Office Button , and then click Word Options.
  2. Click Save.
  3. Select the Save AutoRecover information every x minutes check box.
  4. In the minutes list, specify how often you want the program to save your data and the program state.

Tip  The amount of new information that the recovered file contains depends on how frequently a Microsoft Office program saves the recovery file. For example, if the recovery file is saved only every 15 minutes, your recovered file won't contain your last 14 minutes of work before the power failure or other problem occurred.

  1. Optionally, you can change the location (specified in the AutoRecover file location box) where the program automatically saves a version of files you work on.

 Top of Page

Save early and save often

The AutoRecover and AutoSave features are not a substitute for regularly saving your work by clicking Save . Manually saving your file is the surest way to preserve the work you have done.

Keyboard shortcut  To save a file, press CTRL+S.

 Top of Page


See Also




Excel > Getting help > Using Microsoft Office

Participate in the Customer Experience Improvement Program

By participating in the Customer Experience Improvement Program, you can help to improve the quality, reliability, and performance of Microsoft Office.

In this article

Key points about the Customer Experience Improvement Program

If you want to participate in the Customer Experience Improvement Program

If I choose to participate now, can I stop participating later?

Key points about the Customer Experience Improvement Program

  • If you are willing to participate, you don't have to do any additional work. You never have to complete a form, fill out a survey, or answer a telephone call.
  • Microsoft automatically collects information from your computer, including the error messages that are generated by the software and when they are generated, the kind of computer equipment that you are using, whether your computer is having any difficulty running Microsoft software, and whether your hardware and software respond well and perform rapidly. In general, this information is collected once each day.
  • Any information that you share with Microsoft is completely anonymous, and absolutely no information is personally identifiable as being yours. This information is not used in advertising or sales in any way. Microsoft does not share this information with any other company. When you join the program, an identification number is generated randomly. That number is the only identification that is used when you share information with Microsoft. Because the number is completely random, Microsoft cannot trace your information back to you  and neither can anyone else.
  • For full details about this program and to learn more about information privacy, visit the Customer Experience Improvement Program Web site.

 Top of Page

If you want to participate in the Customer Experience Improvement Program

Which 2007 Microsoft Office system program are you using?

Access

Excel

InfoPath

OneNote

Outlook

PowerPoint

Project

Publisher

SharePoint Designer

Visio

Word

Access

  1. Click the Microsoft Office Button , and then click Access Options.
  2. Click Trust Center.
  3. Click Trust Center Settings, and then click Privacy Options.
  4. Select the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

Excel

  1. Click the Microsoft Office Button , and then click Excel Options.
  2. Click Trust Center.
  3. Click Trust Center Settings, and then click Privacy Options.
  4. Select the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

InfoPath

  1. On the Help menu, click Privacy Options.
  2. Select the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

OneNote

  1. On the Help menu, click Privacy Options.
  2. Select the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

Outlook

  1. On the Help menu, click Privacy Options.
  2. Select the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

PowerPoint

  1. Click the Microsoft Office Button , and then click PowerPoint Options.
  2. Click Trust Center.
  3. Click Trust Center Settings, and then click Privacy Options.
  4. Select the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

Project

  1. On the Help menu, click Customer Feedback Options.
  2. Click Yes, I am willing to participate anonymously in the Customer Experience Improvement Program, and then click OK.

 Top of Page

Publisher

  1. On the Help menu, click Privacy Options.
  2. Select the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

SharePoint Designer

  1. On the Help menu, click Privacy Options.
  2. Select the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

Visio

  1. On the Help menu, click Privacy Options.
  2. Select the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

Word

  1. Click the Microsoft Office Button , and then click Word Options.
  2. Click Trust Center.
  3. Click Trust Center Settings, and then click Privacy Options.
  4. Select the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

If I choose to participate now, can I stop participating later?

Yes, you can stop participating in the Customer Experience Improvement Program at any time.

Which 2007 Microsoft Office system program are you using?

Access

Excel

InfoPath

OneNote

Outlook

PowerPoint

Project

Publisher

SharePoint Designer

Visio

Word

Access

  1. Click the Microsoft Office Button , and then click Access Options.
  2. Click Trust Center.
  3. Click Trust Center Settings, and then click Privacy Options.
  4. Clear the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

Excel

  1. Click the Microsoft Office Button , and then click Excel Options.
  2. Click Trust Center.
  3. Click Trust Center Settings, and then click Privacy Options.
  4. Clear the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

InfoPath

  1. On the Help menu, click Privacy Options.
  2. Clear the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

OneNote

  1. On the Help menu, click Privacy Options.
  2. Clear the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

Outlook

  1. On the Help menu, click Privacy Options.
  2. Clear the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

PowerPoint

  1. Click the Microsoft Office Button , and then click PowerPoint Options.
  2. Click Trust Center.
  3. Click Trust Center Settings, and then click Privacy Options.
  4. Clear the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

Project

  1. On the Help menu, click Customer Feedback Options.
  2. Click No, I don't wish to participate, and then click OK.

 Top of Page

Publisher

  1. On the Help menu, click Privacy Options.
  2. Clear the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

SharePoint Designer

  1. On the Help menu, click Privacy Options.
  2. Clear the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

Visio

  1. On the Help menu, click Privacy Options.
  2. Clear the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page

Word

  1. Click the Microsoft Office Button , and then click Word Options.
  2. Click Trust Center.
  3. Click Trust Center Settings, and then click Privacy Options.
  4. Clear the Sign up for the Customer Experience Improvement Program check box, and then click OK.

 Top of Page




Excel > Getting help > Using Microsoft Office

My recovered file or item does not contain my changes

Symptoms

You turned on the AutoSave or AutoRecover feature before your Microsoft Office program closed abnormally. However, when you start the program again, you don't see your changes in the recovered file or item.

Cause

The amount of new information that the recovered file contains depends on how frequently a Microsoft Office program saves the recovery file. For example, if the recovery file is saved only every 15 minutes, your recovered file won't contain your last 14 minutes of work before the power failure or other problem occurred.

Resolution

For information about how to change the AutoSave or AutoRecover save interval, see Avoid losing work when an Office program closes abnormally.

Find links to more information about file recovery in the See Also section.


See Also




Excel > What's new

Use the Ribbon

Show All

Tags  commands; customize toolbar; interactive; menu; Quick Access Toolbar; Ribbon; tab; toolbars; view

What are tags?

When you first start some of the programs in 2007 Microsoft Office system, you may be surprised by what you see. The menus and toolbars in some programs have been replaced with the Ribbon, which is part of the Microsoft Office Fluent user interface.

The Ribbon as it appears in Microsoft Office Word 2007

The Ribbon is designed to help you quickly find the commands that you need to complete a task. Commands are organized in logical groups, which are collected together under tabs. Each tab relates to a type of activity, such as writing or laying out a page. To reduce clutter, some tabs are shown only when needed. For example, the Picture Tools tab is shown only when a picture is selected.

Don't have the 2007 Office release yet? You can download a free trial or buy it now.

In this article

Programs that use the Ribbon

Learn more about using the Ribbon

Minimize the Ribbon

Programs that use the Ribbon

The Ribbon is featured in the following 2007 Microsoft Office system programs:

  • Office Access 2007
  • Office Excel 2007
  • Office PowerPoint 2007
  • Office Word 2007
  • Office Outlook 2007 (in open items such as Mail, Contacts, and Appointments)

 Top of Page

Learn more about using the Ribbon

Click any of the following items for links to topics, training, and demos that can help you get up to speed with the Ribbon.

2007 Office release

Microsoft Office Access 2007

Microsoft Office Excel 2007

Microsoft Office Outlook 2007

Microsoft Office PowerPoint 2007

Microsoft Office Word 2007

 Top of Page

Minimize the Ribbon

The Ribbon is designed to help you quickly find the commands that you need to complete a task. Commands are organized in logical groups that are collected together under tabs. Each tab relates to a type of activity, such as writing or laying out a page. To reduce screen clutter, some tabs are shown only when they are needed.

There is no way to delete or replace the Ribbon with the toolbars and menus from the earlier versions of Microsoft Office. However, you can minimize the Ribbon to make more space available on your screen.

Always keep the Ribbon minimized

  1. Click Customize Quick Access Toolbar .
  2. In the list, click Minimize the Ribbon.
  3. To use the Ribbon while it is minimized, click the tab you want to use, and then click the option or command you want to use.
    For example, with the Ribbon minimized, you can select text in your Microsoft Office Word document, click the Home tab, and then in the Font group, click the size of the text you want. After you click the text size you want, the Ribbon goes back to being minimized.

Keep the Ribbon minimized for a short time

  • To quickly minimize the Ribbon, double-click the name of the active tab. Double-click a tab again to restore the Ribbon.

Keyboard shortcut  To minimize or restore the Ribbon, press CTRL+F1.

Restore the Ribbon

  1. Click Customize Quick Access Toolbar .
  2. In the list, click Minimize the Ribbon.

Keyboard shortcut  To minimize or restore the Ribbon, press CTRL+F1.

Tip  You can still use the keyboard shortcuts while the Ribbon is minimized. For more information about keyboard shortcuts, see Use the keyboard to work with Ribbon programs.

Don't have the 2007 Office release yet? You can try it or buy it now.

 Top of Page


See Also




Excel > Getting help > Using Microsoft Office

Locate the Product ID for your Office program

Tags  activate; get help; Microsoft Office Button

What are tags?

The Product ID is specific to your 2007 Microsoft Office system license and is verified during product activation. After it has been activated, the Product ID for your Office program is located on a window that looks similar to the following:

Which 2007 Microsoft Office system program are you using?

Access

Clip Organizer

Excel

InfoPath

OneNote

Outlook

PowerPoint

Project

Publisher

SharePoint Designer

Visio

Word

Access

  1. Click the Microsoft Office Button , and then click Access Options.
  2. Click Resources, and then click About.

 Top of Page

Clip Organizer

  • On the Help menu, click About Microsoft Office Clip Organizer.

 Top of Page

Excel

  1. Click the Microsoft Office Button , and then click Excel Options.
  2. Click Resources, and then click About.

 Top of Page

InfoPath

  • On the Help menu, click About Microsoft Office InfoPath.

 Top of Page

OneNote

  • On the Help menu, click About Microsoft Office OneNote.

 Top of Page

Outlook

  • On the Help menu, click About Microsoft Office Outlook.

 Top of Page

PowerPoint

  1. Click the Microsoft Office Button , and then click PowerPoint Options.
  2. Click Resources, and then click About.

 Top of Page

Project

  • On the Help menu, click About Microsoft Office Project.

 Top of Page

Publisher

  • On the Help menu, click About Microsoft Office Publisher.

 Top of Page

SharePoint Designer

  • On the Help menu, click About Microsoft Office SharePoint Designer.

 Top of Page

Visio

  • On the Help menu, click About Microsoft Office Visio.

 Top of Page

Word

  1. Click the Microsoft Office Button , and then click Word Options.
  2. Click Resources, and then click About.

 Top of Page




Excel > Getting help > Using Microsoft Office

My Office program did not open a recovered file

Symptoms

You turned on the AutoRecover feature before your Microsoft Office program closed abnormally. However, when you start the program again, it doesn't open the recovered file.

Resolution

When you restart a Microsoft Office program after a power failure or other problem, the program automatically opens any recovered files. If for some reason the recovery file doesn't open, you can try to open it yourself.

 Notes 

  • The information in this topic can help you if you turned on the AutoRecover or AutoSave feature. Also, you should make sure that the save interval is short enough to ensure that your work is saved frequently enough. For more information, see Avoid losing work when an Office program closes abnormally.
  • In general, when you restart the program, the program automatically opens the files that were automatically saved. This is the preferred way to open an automatically saved file. You should use the following information only if the program fails to open a file that you think was automatically saved.

Manually open an automatically saved file

Which 2007 Microsoft Office system program are you using?

Excel

PowerPoint

Publisher

Visio

Word

Excel

  1. Click the Microsoft Office Button , and then click Open.
  2. In the Open dialog box, type the path and file mask to display a list of the automatically saved files. The path and file mask for Excel depend on the version of Microsoft Windows you are running:
    • Windows Vista  

%userprofile%\AppData\Microsoft\Excel\*.xlsb

    • Microsoft Windows Server 2003 or Microsoft Windows XP  

%userprofile%\Application Data\Microsoft\Excel\*.xlsb

  1. Click the name of the file that you want to recover, and then click Open. If you are not sure which file you need to open, do the following:
    • The automatically saved files are named by using the following convention: Original file name (version Version number). For example, if your original file is named Trucks, the automatically saved file name should be Trucks (version 1).
  2. Optionally, you can modify the file list in the Open dialog box to make it easier to browse through the files to find the right one:
    • Click the arrow next to the Views button, and then click Details.
    • Click the column header to sort the list by Name, Size, Type, or Date Modified. Click the column header again to sort the list in the opposite order. For example, click Date Modified once or twice so that the list of files is sorted with the most recently modified files at the top of the list.
  3. Continue to open files until you find the one you are looking for. After you find the file, click Save .

 Top of Page

PowerPoint

  1. Click the Microsoft Office Button , and then click Open.
  2. In the Open dialog box, type the path and file mask to display a list of the automatically saved files. The path and file mask depend on the program that you are using:

%temp%\ppt*.tmp

  1. Click the name of the file that you want to recover, and then click Open. If you are not sure which file you need to open, do the following:
    • The automatically saved files are not named in a descriptive way. See the next step for information about how to use the Open dialog box to help you find the right file.
  2. Optionally, you can modify the file list in the Open dialog box to make it easier to browse through the files to find the right one:
    • Click the arrow next to the Views button, and then click Details.
    • Click the column header to sort the list by Name, Size, Type, or Date Modified. Click the column header again to sort the list in the opposite order. For example, click Date Modified once or twice so that the list of files is sorted with the most recently modified files at the top of the list.
  3. Continue to open files until you find the one you are looking for. After you find the file, click Save .

 Top of Page

Publisher

  1. On the Standard toolbar, click Open .
  2. In the Open dialog box, type the path and file mask to display a list of the automatically saved files. The path and file mask depend on the program that you are using:

%temp%\pub*.tmp

  1. Click the name of the file that you want to recover, and then click Open. If you are not sure which file you need to open, do the following:
    • The automatically saved files are not named in a descriptive way. See the next step for information about how to use the Open dialog box to help you find the right file.
  2. Optionally, you can modify the file list in the Open dialog box to make it easier to browse through the files to find the right one:
    • Click the arrow next to the Views button, and then click Details.
    • Click the column header to sort the list by Name, Size, Type, or Date Modified. Click the column header again to sort the list in the opposite order. For example, click Date Modified once or twice so that the list of files is sorted with the most recently modified files at the top of the list.
  3. Continue to open files until you find the one you are looking for. After you find the file, click Save .

 Top of Page

Visio

  1. On the Standard toolbar, click Open .
  2. In the Open dialog box, type the path and file mask to display a list of the automatically saved files. The path and file mask depend on the program that you are using:

%temp%\*.vsd

  1. Click the name of the file that you want to recover, and then click Open. If you are not sure which file you need to open, do the following:
    • The automatically saved files are not named in a descriptive way. See the next step for information about how to use the Open dialog box to help you find the right file.
  2. Optionally, you can modify the file list in the Open dialog box to make it easier to browse through the files to find the right one:
    • Click the arrow next to the Views button, and then click Details.
    • Click the column header to sort the list by Name, Size, Type, or Date Modified. Click the column header again to sort the list in the opposite order. For example, click Date Modified once or twice so that the list of files is sorted with the most recently modified files at the top of the list.
  3. Continue to open files until you find the one you are looking for. After you find the file, click Save .

 Top of Page

Word

  1. Click the Microsoft Office Button , and then click Open.
  2. In the Open dialog box, type the path and file mask to display a list of the automatically saved files. The path and file mask for Word depend on the version of Windows you are running:
    • Windows Vista  

%userprofile%\AppData\Microsoft\Word\*.asd

    • Microsoft Windows Server 2003 or Microsoft Windows XP  

%userprofile%\Application Data\Microsoft\Word\*.asd

  1. Click the name of the file that you want to recover, and then click Open. If you are not sure which file you need to open, do the following:
    • The automatically saved files are named by using the following convention: Auto Recovery save of Original file name. For example, if your original file is named Trucks, the automatically saved file name should be Auto Recovery save of Trucks.
  2. Optionally, you can modify the file list in the Open dialog box to make it easier to browse through the files to find the right one:
    • Click the arrow next to the Views button, and then click Details.
    • Click the column header to sort the list by Name, Size, Type, or Date Modified. Click the column header again to sort the list in the opposite order. For example, click Date Modified once or twice so that the list of files is sorted with the most recently modified files at the top of the list.
  3. Continue to open files until you find the one you are looking for. After you find the file, click Save .

 Top of Page


See Also




Excel > Getting help > Using Microsoft Office

Minimize the Ribbon

The Ribbon, which is part of the Microsoft Office Fluent user interface, is designed to help you quickly find the commands that you need to complete a task. Commands are organized in logical groups that are collected together under tabs. Each tab relates to a type of activity, such as writing or laying out a page. To reduce screen clutter, some tabs are shown only when they are needed. When the Ribbon is minimized, you see only the tabs.

There is no way to delete or replace the Ribbon with the toolbars and menus from the earlier versions of Microsoft Office. However, you can minimize the Ribbon to make more space available on your screen.

Full Ribbon

Minimized Ribbon

Always keep the Ribbon minimized

  1. Click Customize Quick Access Toolbar .
  2. In the list, click Minimize the Ribbon.
  3. To use the Office Fluent Ribbon while it is minimized, click the tab you want to use, and then click the option or command you want to use.
    For example, with the Ribbon minimized, you can select text in your Microsoft Office Word document, click the Home tab, and then in the Font group, click the size of the text you want. After you click the text size you want, the Ribbon goes back to being minimized.

Keep the Ribbon minimized for a short time

  • To quickly minimize the Ribbon, double-click the name of the active tab. Double-click a tab again to restore the Ribbon.

Keyboard shortcut  To minimize or restore the Ribbon, press CTRL+F1.

Restore the Ribbon

  1. Click Customize Quick Access Toolbar .
  2. In the list, click Minimize the Ribbon.

Keyboard shortcut  To minimize or restore the Ribbon, press CTRL+F1.

Tip  You can still use the keyboard shortcuts while the Ribbon is minimized. For more information about keyboard shortcuts, see Use the keyboard to work with Ribbon programs.




Excel > Getting help > What happened to?

What happened to the File menu?

The user interface has been significantly redesigned in the following 2007 Microsoft Office system programs: Word, Excel, PowerPoint, Access, and Outlook (in the composing and reading windows). The File menu has been replaced with the Microsoft Office Button .

Important  No option is currently available to switch the user interface back to the File menu, toolbars, and commands as they appeared in earlier versions of these Microsoft Office programs.

When you click the Microsoft Office Button , you see the same basic commands available in earlier releases of Microsoft Office to open, save, and print your file. Some commands, such as Import, have been moved to the Ribbon, part of the Microsoft Office Fluent interface.

However, in the 2007 Office release, more commands are now available, such as Prepare and Publish. For example, in Word, Excel, and PowerPoint by pointing to Prepare, and then clicking Inspect Document, you can check a file for hidden metadata or personal information.

You can also click the Options button for the Office program you are working in to find the program settings that control things such as your preferences to correct spelling or save a file.

For example, in Word, you would click the the Microsoft Office Button , and then click the Word Options button.

In Excel, you would click the the Microsoft Office Button , and then click the Excel Options button, and so forth.

In Microsoft Office Outlook 2007 when you read or create a message, task, contact, or calendar item, you see the new Microsoft Office Button .


See Also




Excel > Getting help > What happened to?

What happened to the Options command on the Tools menu?

Tags  button; edit; menu; options; paste options; print options; save as; table tools

What are tags?

In earlier versions of Microsoft Office, you could set your preferences for specific view, display, and editing settings in the Options dialog box (Tools menu, Options command). As part of the Microsoft Office Fluent user interface in the following 2007 Microsoft Office system programs: Word, Excel, PowerPoint, and Access, the Options command on the Tools menu has been moved so that it is under Word Options, Excel Options, PowerPoint Options, or Access Options after you click the Microsoft Office Button .

To find the program settings that control things such as your preferences to correct spelling or save a file, click Word Options, Excel Options, PowerPoint Options, or Access Options after you click the Microsoft Office Button .


See Also




Excel > Getting help > Using Microsoft Office

I can't find the advanced settings I used in earlier versions of Office

To make the user interface of many 2007 Microsoft Office system programs easy to use, many of the less commonly used settings for features such as compatibility, editing, printing, and saving have been placed in the Advanced category in the Program Name Options dialog box. If there is a setting that you usually changed in earlier versions of Microsoft Office programs but that you cannot find where you think it should be in the new Program Name Options dialog box, you might find it among the advanced settings.

 Note    If you upgrade from an earlier version of Microsoft Office to the 2007 Microsoft Office system, the settings from the earlier version are kept.

  1. Click the Microsoft Office Button , and then click Access Options, Excel Options, PowerPoint Options, or Word Options.
  2. Click Advanced.
  3. Look for the setting on the Advanced category. The settings are organized by feature category.




Excel > Getting help > Using Microsoft Office

Diagnose and repair crashing Office programs by using Office Diagnostics

Show All

Tags  crash; detect and repair; Microsoft Office Button; open and repair; troubleshoot; update

What are tags?

Microsoft Office Diagnostics in the 2007 Microsoft Office system is a series of diagnostic tests that can help you discover why your computer is crashing (closing abnormally). The diagnostic tests can solve some problems directly and might identify ways that you can solve other problems.

Important  Diagnostic information that is gathered from your computer is compiled and kept on your computer. When Office Diagnostics determines that the data might be useful to help diagnose and fix a problem, the system asks whether you want to send the information to Microsoft. Also, after the tests are completed, you are prompted to visit a Web page to get advice based the results of the tests. Any information that you share with Microsoft is completely anonymous, and absolutely no information is personally identifiable as being yours. To learn more about information confidentiality, see the Privacy Statement.

In this article

What do the individual diagnostic tests do?

How do I run Office Diagnostics?

What do the individual diagnostic tests do?

When you run Office Diagnostics, you generally are running all of the tests. However, in some cases, some tests are not run  for example, if you are running a server version of Microsoft Windows or if an administrator has disabled some of the tests.

The Office Diagnostics are:

  • Setup Diagnostic   This test checks for corruption in the files and registry settings in your 2007 Microsoft Office system installation. Files and settings can be corrupted by malicious viruses or by hardware that is faulty or incorrectly configured.

The following are some important facts about this test:

    • This test might take 15 minutes or longer to run.
    • This test might not run effectively if you are logged onto the system using Terminal Services or Remote Desktop.
    • While running the test, in some uncommon situations, you might be prompted to insert the Microsoft Office installation disc. Make sure you have access to the disc or network share from which you installed Office.

 Note    In earlier versions of Office, this feature was called Detect and Repair.

  • Disk Diagnostic   This test looks for evidence of problems with your hard disk. Specifically this test checks for errors logged by the following:
    • The Windows system event log.
    • The Self-Monitoring, Analysis and Reporting Technology (SMART) feature of your hard disk. SMART is a feature that some disk drive manufacturers provide to give users advance notice of potential hard disk failure.
  • Memory Diagnostic   This test verifies the integrity of your computer's random access memory (RAM).

 Note    This test is disabled by default on server versions of Windows.

  • Update Diagnostic   This test checks whether your computer is up to date with installed free service packs from Microsoft. Service packs are designed to make Office more stable. If your installation of Office is missing one or more service packs, it is important to install them as soon as possible. (Updates are available at Downloads on Microsoft Office Online. Under Office Update, click Check for Updates.) This test is run only if you enable it.

How do I enable the Update Diagnostic test?

    • Click the Microsoft Office Button , and then click Access Options.
    • Click Trust Center, click Advanced Trust Center Settings, and then click Privacy Options.
    • Select the Download a file periodically that helps determine system problems check box.
    • Wait about a week to allow the file to be downloaded, and then run Microsoft Office Diagnostics again.

    • Click the Microsoft Office Button , and then click Excel Options.
    • Click Trust Center, click Advanced Trust Center Settings, and then click Privacy Options.
    • Select the Download a file periodically that helps determine system problems check box.
    • Wait about a week to allow the file to be downloaded, and then run Microsoft Office Diagnostics again.

    • On the Tools menu, click Trust Center, and then click Privacy Options.
    • Select the Download a file periodically that helps determine system problems check box.
    • Wait about a week to allow the file to be downloaded, and then run Microsoft Office Diagnostics again.

    • On the Tools menu, click Trust Center, and then click Privacy Options.
    • Select the Download a file periodically that helps determine system problems check box.
    • Wait about a week to allow the file to be downloaded, and then run Microsoft Office Diagnostics again.

    • Click the Microsoft Office Button , and then click PowerPoint Options.
    • Click Trust Center, click Advanced Trust Center Settings, and then click Privacy Options.
    • Select the Download a file periodically that helps determine system problems check box.
    • Wait about a week to allow the file to be downloaded, and then run Microsoft Office Diagnostics again.

    • On the Tools menu, click Trust Center, and then click Privacy Options.
    • Select the Download a file periodically that helps determine system problems check box.
    • Wait about a week to allow the file to be downloaded, and then run Microsoft Office Diagnostics again.

    • On the Tools menu, click Trust Center, and then click Privacy Options.
    • Select the Download a file periodically that helps determine system problems check box.
    • Wait about a week to allow the file to be downloaded, and then run Microsoft Office Diagnostics again.

    • Click the Microsoft Office Button , and then click Word Options.
    • Click Trust Center, click Advanced Trust Center Settings, and then click Privacy Options.
    • Select the Download a file periodically that helps determine system problems check box.
    • Wait about a week to allow the file to be downloaded, and then run Microsoft Office Diagnostics again.

  • Compatibility Diagnostic   This test identifies conflicting versions of Microsoft Office Outlook that might be installed on your computer. Two different versions of Outlook cannot be installed on the same computer without causing instability.
  • Check for known solutions   This test reviews the data on crashes of the 2007 Office release that have recently occurred on your system. The test then connects to a server to look for any solutions that might be available for the problems that caused these crashes.

 Top of Page

How do I run Office Diagnostics?

Before running Office Diagnostics, and to ensure all the tests can run successfully, we recommend that you do the following:

  • Plan to run the tests during a time when you can stop using your system. In particular, you should avoid using the system while the Memory Diagnostic is running.
  • Close as many running programs as you can.

Do the following in one of these 2007 Microsoft Office system programs:

Which 2007 Microsoft Office system program are you using?

Access

Excel

InfoPath

OneNote

Outlook

PowerPoint

Project

Publisher

SharePoint Designer

Visio

Word

Access

  1. Click the Microsoft Office Button , and then click Access Options.
  2. Click Resources.
  3. Click Diagnose, click Continue, and then click Start Diagnostics.

 Top of Page

Excel

  1. Click the Microsoft Office Button , and then click Excel Options.
  2. Click Resources.
  3. Click Diagnose, click Continue, and then click Start Diagnostics.

 Top of Page

InfoPath

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

OneNote

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

Outlook

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

PowerPoint

  1. Click the Microsoft Office Button , and then click PowerPoint Options.
  2. Click Resources.
  3. Click Diagnose, click Continue, and then click Start Diagnostics.

 Top of Page

Project

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

Publisher

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

SharePoint Designer

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

Visio

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

Word

  1. Click the Microsoft Office Button , and then click Word Options.
  2. Click Resources.
  3. Click Diagnose, click Continue, and then click Start Diagnostics.

 Top of Page

How do I run Office Diagnostics if I can't run an Office program?

If necessary, you can run Office Diagnostics from the Start menu.

  • In Microsoft Windows, click Start, point to All Programs, point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Diagnostics.

 Top of Page




Excel > Getting help > Using Microsoft Office

Work with Office safe modes

Show All

Microsoft Office safe modes can allow you to safely use a Microsoft Office program that has encountered certain problems. There are two types of safe modes:

  • Automated Safe mode   When you start a program and a problem is detected, the program goes into this mode and either fixes the problem or isolates it, allowing the program to start successfully.
  • User-Initiated Safe mode   You can start a program in this mode to try to resolve certain issues.

Important  If you are having problems with a Microsoft Office program, we strongly recommend that you use Microsoft Office Diagnostics to diagnose and potentially solve the problem. For more information, see Diagnose and repair crashing Office programs by using Office Diagnostics.

What do you want to do?

Understand and work with Automated Safe mode

Use a Microsoft Office program in User-Initiated Safe mode

Understand the difference between Office safe mode and Windows safe mode

Understand and work with Automated Safe mode

When you start a program:

  1. Office checks for problems such as an add-in or extension that won't start or a corrupted resource, file, registry, or template. If a problem is found, the program may not be able to start.
  2. If the program is not able to start, the next time you try to start the program, Automated Safe mode is triggered. A message is displayed to identify the problem and ask whether you want to disable the part of the program that has a problem.
  3. If the program is still not able to start, you may be prompted to disable more functionality that may be preventing the program from starting normally.

To view the list of disabled items, display the Disabled Items dialog box by doing the following in the Microsoft Office program that you are using.

Access, Excel, PowerPoint, or Word

  1. Click the Microsoft Office Button , and then click Access Options, Excel Options, PowerPoint Options, or Word Options.
  2. Click Add-Ins.
  3. On the Manage menu, click Disabled Items, and then click Go.

Visio, Outlook, Publisher, or InfoPath

  1. On the Tools menu, click Trust Center, and then click Add-ins.
  2. On the Manage menu, click Disabled Items, and then click Go.

OneNote, Project, or SharePoint Designer

  1. On the Help menu, click About Microsoft Office OneNote, About Microsoft Office Project, or About Microsoft Office SharePoint Designer.
  2. Click Disabled Items.

After you view the items listed in the Disabled Items dialog box, you can select an item and then click Enable to turn it on again. Enabling some items may require you to reload or reinstall an add-in program or reopen a file. After you enable an item, the program may run into a problem the next time it starts. In this case, you are prompted to disable the item again.

 Top of Page

Use a Microsoft Office program in User-Initiated Safe mode

If you are having problems with a Microsoft Office program, you may be able to use User-Initiated Safe mode to make it possible to run the program. Some situations in which this can be helpful include:

  • You need to view a file and the Microsoft Office program that you are using is crashing before you can do so.
  • You are trying to resolve a problem with your Microsoft Office program. You may need help from a technical support representative to do this.

Use User-Initiated Safe mode

To start a Microsoft Office program in User-Initiated Safe mode:

On the Microsoft Windows Start menu

  1. Click Start, point to All Programs, and then point to Microsoft Office.
  2. Press and hold the CTRL key, and then click the name of the Microsoft Office program that you want to run.

In the Command Prompt window

To stop User-Initiated Safe mode, exit the program, and then start it again normally.

What User-Initiated Safe mode does

The following restrictions apply when you start a program in User-Initiated Safe mode. (Some items listed below do not apply to all Microsoft Office programs.)

 Top of Page

Understand the difference between Office safe modes and Windows safe mode

The Office safe modes are not the same as Windows safe mode. For more information about Windows safe mode, do the following:

  1. Click Start and then click Help and Support.
  2. Type safe mode in the Search list, and then press ENTER.
  3. Open a topic on the Search Results list.

 Top of Page


See Also




Excel > Getting help > Using Microsoft Office

Disclaimer: Use of Fictitious Names

The example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company, organization, product, domain name, e-mail address, logo, person, places, or events is intended or should be inferred.




Excel > Getting help > Using Microsoft Office

Get the version number for your Office program and information about your computer

You can check which version of the Microsoft Office program is installed on your computer, and you can determine the product ID number of your copy of the program. You can also get information about your computer.

Which 2007 Microsoft Office system program are you using?

Access

Excel

InfoPath

OneNote

Outlook

PowerPoint

Project

Publisher

SharePoint Designer

Visio

Word

Access

  1. Click the Microsoft Office Button , and then click Access Options.
  2. Click Resources, and then click About.
  3. To see information about your computer, click System Info.

 Top of Page

Excel

  1. Click the Microsoft Office Button , and then click Excel Options.
  2. Click Resources, and then click About.
  3. To see information about your computer, click System Info.

 Top of Page

InfoPath

  1. On the Help menu, click Microsoft Office InfoPath Help.
  2. To see information about your computer, click System Info.

 Top of Page

OneNote

  1. On the Help menu, click Microsoft Office OneNote Help.
  2. To see information about your computer, click System Info.

 Top of Page

Outlook

  1. On the Help menu, click Microsoft Office Outlook Help.
  2. To see information about your computer, click System Info.

 Top of Page

PowerPoint

  1. Click the Microsoft Office Button , and then click PowerPoint Options.
  2. Click Resources, and then click About.
  3. To see information about your computer, click System Info.

 Top of Page

Project

  1. On the Help menu, click Microsoft Office Project Help.
  2. To see information about your computer, click System Info.

 Top of Page

Publisher

  1. On the Help menu, click Microsoft Office Publisher Help.
  2. To see information about your computer, click System Info.

 Top of Page

SharePoint Designer

  1. On the Help menu, click Microsoft Office SharePoint Designer Help.
  2. To see information about your computer, click System Info.

 Top of Page

Visio

  1. On the Help menu, click Microsoft Office Visio Help.
  2. To see information about your computer, click System Info.

 Top of Page

Word

  1. Click the Microsoft Office Button , and then click Word Options.
  2. Click Resources, and then click About.
  3. To see information about your computer, click System Info.

 Top of Page




Excel > Getting help > What happened to?

What happened to Detect and Repair?

The Detect and Repair feature that was included with Microsoft Office 2003 has been replaced in the 2007 Microsoft Office system with Microsoft Office Diagnostics. This new tool provides more comprehensive testing and repair capabilities.

Run Microsoft Office Diagnostics

Which 2007 Microsoft Office system program are you using?

Access

Excel

InfoPath

OneNote

Outlook

PowerPoint

Project

Publisher

SharePoint Designer

Visio

Word

Access

  1. Click the Microsoft Office Button , and then click Access Options.
  2. Click Resources.
  3. Click Diagnose, click Continue, and then click Start Diagnostics.

 Top of Page

Excel

  1. Click the Microsoft Office Button , and then click Excel Options.
  2. Click Resources.
  3. Click Diagnose, click Continue, and then click Start Diagnostics.

 Top of Page

InfoPath

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

OneNote

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

Outlook

  1. On the Help menu, click Office Diagnostics.
  2. Click Continue, and then click Start Diagnostics.

 Top of Page

PowerPoint

  1. Click the Microsoft Office Button , and then click PowerPoint Options.
  2. Click Resources.